For more information on customer accounts, please visit LUMAPR.com.
To report an electrical emergency, please call 1-844-888-LUMA (5862).
LUMA is focused on taking long-term actions to build a more reliable and more resilient energy system for our 1.5 million customers, while continuing our commitment to respond to outages and repair infrastructure across Puerto Rico. Every day, we are making historic progress on island-wide projects and initiatives underway, which are improving reliability and support for our customers. Below provides an overview of the progress we are making on these projects and initiatives.
Moving projects forward to help rebuild and transform the electric system
Install 300,000 streetlights across all 78 municipalities to improve safety and energy efficiency
Goal by 12/31/24:
Install 176,000 Streetlights
Progress To Date:
161,800 Streetlights Installed
Goal by 12/31/24:
Start Work in 78 Municipalities ✔
Progress To Date:
78 Municipalities with Work Underway or Completed
Assess and carry out 60 equipment upgrades at substations to address high voltage and improve reliability
Goal by 12/31/24:
Complete 22 Substation Assessments ✔
Progress To Date:
22 Substation Assessments Completed
Goal by 12/31/24:
Start or Complete 36 Equipment Upgrades ✔
Progress To Date:
44 Upgrades Underway or Completed
Clear vegetation from powerlines to minimize downed poles and reduce power outages
Goal by 12/31/24:
Clear 680 Miles of Vegetation from Powerlines
Progress To Date:
53 Miles of Vegetation Cleared from Powerlines
Trim hazardous vegetation from infrastructure to minimize outages as part of daily vegetation management operations
Goal by 12/31/24:
Clear 5,000 Miles of Vegetation from Powerlines ✔
Progress To Date:
5,400 Miles of Vegetation Cleared from Powerlines
Assess 1.5 million smart meters to plan for future improvements to provide fast outage response
Goal by 12/31/24:
Assess 100,000 Smart Meters ✔
Progress To Date:
191,600 Meters Assessed
Help customers save energy at their home or business
Goal by 12/31/24:
Save 19,480 MWh of Energy
Progress To Date:
12,429 MWh of Energy Saved
Replace 100,000 poles to strengthen the electric system against storms
Goal by 12/31/24:
Replace 20,500 Poles ✔
Progress To Date:
20,500 Poles Replaced
Data as of 11/30/2024. All the data above may vary from metrics that are regularly reported to the Puerto Rico Energy Bureau and other agencies. The content included in this dashboard is for informational use only and is subject to change without notice.
For more information on customer accounts, please visit LUMAPR.com.
To report an electrical emergency, please call 1-844-888-LUMA (5862).
