For more information on customer accounts, please visit LUMAPR.com.
To report an electrical emergency, please call 1-844-888-LUMA (5862).
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LUMA is focused on taking long-term actions to build a more reliable and more resilient energy system for our 1.5 million customers, while continuing our commitment to respond to outages and repair infrastructure across Puerto Rico every day. We are making historic progress on island-wide improvement projects and initiatives underway, which are improving reliability and support for our customers. Below provides an overview of the progress we are making on these projects and initiatives.
Moving FEMA projects forward to help rebuild and transform the electric system
Install 300,000 streetlights across all 78 municipalities to improve safety and energy efficiency
Goal by 12/31/24:
Install 176,000 Streetlights
Progress To Date:
125,000 Streetlights Installed
Goal by 12/31/24:
Start Work in 78 Municipalities
Progress To Date:
62 Municipalities with Work Underway
Assess and carry out 60 equipment upgrades at substations to address high voltage and improve reliability
Goal by 12/31/24:
Complete 22 Substation Assessments
Progress To Date:
14 Substation Assessments Completed
Goal by 12/31/24:
Start or Complete 36 Equipment Upgrades
Progress To Date:
23 Upgrades Underway or Completed
Clear 16,000 miles of powerlines to minimize downed poles and reduce power outages
Goal by 12/31/24: Clear 680 Miles of Powerlines
Progress To Date: 15 Miles of Powerlines ClearedTrim hazardous vegetation from infrastructure to minimize outages as part of daily vegetation management operations
Goal by 12/31/24: Clear 5,000 Miles of Powerlines ✔
Progress To Date: 5,016 Miles of Vegetation ClearedAssess 1.5 million smart meters to plan for future improvements to provide fast outage response
Goal by 12/31/24:
Assess 100,000 Smart Meters
Progress To Date:
95,835 Meters Assessed
Help customers save energy at their home or business
Goal by 12/31/24:
Save 19 Million KWh of Energy
Progress To Date:
5.5 Million KWh of Energy Saved
Replace 100,000 poles to strengthen the electric system against storms
Goal by 12/31/24:
Replace 20,500 Poles
Progress To Date:
17,850 Poles Replaced
Data as of 9/10/2024. All the data above may vary from metrics that are regularly reported to the Puerto Rico Energy Bureau, FEMA and other agencies. The content included in this dashboard is for informational use only and is subject to change without notice.
For more information on customer accounts, please visit LUMAPR.com.
To report an electrical emergency, please call 1-844-888-LUMA (5862).
