For more information on customer accounts, please visit LUMAPR.com.
To report an electrical emergency, please call 1-844-888-LUMA (5862).
LUMA is focused on taking long-term actions to build a more reliable and more resilient energy system for our 1.5 million customers, while continuing our commitment to respond to outages and repair infrastructure across Puerto Rico. Every day, we are making historic progress on island-wide projects and initiatives underway, which are improving reliability and support for our customers. Below provides an overview of the progress we are making on these projects and initiatives.
Moving projects forward to help rebuild and transform the electric system
Install 300,000 streetlights across all 78 municipalities to improve safety and energy efficiency
Goal by 6/30/25:
Install 177,500 Streetlights ✔
Progress To Date:
178,000 Streetlights Installed
Assess and carry out equipment upgrades at substations to address high voltage and improve reliability
Goal by 6/30/25:
Complete 34 Substation Assessments
Progress To Date:
30 Substation Assessments Completed
Goal by 6/30/25:
Start or Complete 83 Equipment Upgrades
Progress To Date:
77 Upgrades Underway or Completed
Clear vegetation from powerlines to minimize downed poles and reduce power outages
Goal by 6/30/25:
Clear 190 Miles of Vegetation from Powerlines
Progress To Date:
87 Miles of Vegetation Cleared from Powerlines
Trim hazardous vegetation from infrastructure to minimize outages as part of daily vegetation management operations
Goal by 6/30/25:
Clear 6,400 Miles of Vegetation from Powerlines
Progress To Date:
6,342 Miles of Vegetation Cleared from Powerlines
Assess and install 1.5 million smart meters to plan for future improvements to provide fast outage response
Goal by 6/30/25:
Assess 270,000 Smart Meters ✔
Progress To Date:
418,465 Meters Assessed
Goal by 6/30/25:
Install 20,000 Smart Meters
Progress To Date:
4,687 Meters Installed
Help customers save energy at their home or business
Goal by 6/30/25:
Save 38,960 MWh of Energy
Progress To Date:
30,998 MWh of Energy Saved
Replace 100,000 poles to strengthen the electric system against storms
Goal by 6/30/25:
Replace 28,500 Poles ✔
Progress To Date:
30,400 Poles Replaced
Install automation devices to reduce outage impact
Goal by 6/30/25:
Install 10,350 Devices ✔
Progress To Date:
10,364 Devices Installed
Data as of 5/31/2025. All the data above may vary from metrics that are regularly reported to the Puerto Rico Energy Bureau and other agencies. The content included in this dashboard is for informational use only and is subject to change without notice.
For more information on customer accounts, please visit LUMAPR.com.
To report an electrical emergency, please call 1-844-888-LUMA (5862).
