Our Community

WE ARE A PROUD MEMBER OF THE PUERTO RICO COMMUNITY

LUMA is proud to call Puerto Rico home, and the 3,000 men and women of LUMA are determined to prove our values to our communities.

2M

million customers served

25

customer service centers

33M

in financial assistance payments supported

Whether it is providing better and more timely customer service, or working with local community partners and non-profits, such as the Red Cross and the Boys and Girls Club, we are proud of the role we play in serving the needs of our customers and their families.

  • Our customers deserve the best customer service, and we are determined to provide better updates, more information and faster response times.
  • LUMA is proud to be active in the community. We have critical partnerships with community organizations like the American Red Cross and the Boys and Girls Club of Puerto Rico.
  • There are more ways than ever to get in touch with LUMA, never hesitate to contact us by visiting the Mi LUMA web portal or app, or by following our social media channels.