24/7 Emergency Preparedness and Response
Responding to severe weather or emergency events is something LUMA trains and prepares for every single day. We are ready.
24/7 Emergency Preparedness and Response
Responding to severe weather or emergency events is something LUMA trains and prepares for every single day. We are ready.
on-hand T&D material inventory
vehicles available to respond
Preparing for emergency events is a daily and year round priority for LUMA. Our team has been hard at work making significant progress in reliability, safety and emergency planning.
Using emergency management strategies in line with the best industry standards, our teams are ready to support our 1.5 million customers throughout Puerto Rico in the event of an emergency.
LUMA works closely with the Puerto Rico Emergency Management Bureau, the Federal Emergency Management Agency (FEMA), and other relevant authorities to ensure a coordinated response in the case of any emergency situation. This ensures the restoration of power to our customers both as quickly and safely as possible.
For more information on customer accounts, please visit LUMAPR.com.
To report an electrical emergency, please call 1-844-888-LUMA (5862).